Turn One-Time Buyers Into Loyal Regulars
Build a customer list automatically. Reward loyal customers with points, stamp cards, and promotions. Bring them back without lifting a finger.
Standard+ plans · No credit card required · Best for: Cafés, salons, retail stores with repeat customers
The repeat customer problem
You don't know who your regulars are. Paper punch cards get lost. No way to reward loyalty or run targeted promotions. First-time buyers never come back.
MesraPOS builds a customer database automatically. Loyalty points earn on every purchase. Chop cards stamp themselves. And it all works offline.
How CRM & Loyalty works
1
Customer joins
Add customers at the POS or let them self-join via QR code on online ordering. Phone number or membership number lookup.
2
Earn points automatically
Every purchase earns loyalty points at your configured rate. Chop cards auto-stamp based on purchase amount. No manual work.
3
Redeem at checkout
Customers redeem points or completed chop cards at checkout. Coupons apply bill-level discounts with date windows.
CRM by plan
Lite has no CRM. Standard includes CRM + loyalty. Professional extends customer limits.
Lite
CRM disabled. Upgrade to Standard to start building your customer database.
Standard
- Customer database (up to 500)
- Loyalty points (auto-earn)
- Chop cards (Add-on)
- Coupons (Add-on)
Professional
- Customer database (up to 3000)
- Everything in Standard
- Full cloud sync of CRM data
CRM & Loyalty features
Customer Database
Store customer details with membership numbers and phone lookup. Search customers instantly at checkout.
Loyalty Points
Customers earn points automatically on every purchase. Configurable earn rate (default: 1 point per RM spent). Redeem at checkout.
Chop Cards
Amount-based auto-stamp chop cards. Customers fill cards through purchases — no manual stamping. Add-on, not tier-gated.
Coupons
Bill-level discount coupons with configurable date windows and usage limits. Add-on, not tier-gated.
QR Self-join Membership
Online ordering customers auto-join your membership. No manual sign-up forms needed.
Offline Customer Cache
Customer lookup works without internet via local cache. Search by phone or membership number even when offline.
What CRM means for your business
In a restaurant
Regulars earn points on every meal. Chop cards fill automatically. QR ordering customers join your loyalty program seamlessly.
In retail
Build a customer database from day one. Track purchase history. Issue coupons for seasonal promotions. Turn walk-ins into repeat buyers.
In a salon
Link customers to appointments. Track visit frequency. Reward loyal clients with points or complimentary services.
In a workshop
Track repeat customers and their vehicles/devices. Know their repair history when they return.
In accommodation
Build a guest database. Returning guests get loyalty rewards. Track stay history and preferences.
Related features
Your Best Customers Are Waiting to Come Back
Start free with built-in CRM, loyalty points, and automatic rewards.
Free plan available · No credit card required · Set up in under 5 minutes